Automation

Your back office keeps working at night.

Workflows in FinSuites connect CRM, email, WhatsApp, calendar and payments without Zapier, without Make and without an integration that breaks one day. You describe what should happen. The system does it, the same way every time, around the clock.

Cancel anytimeGDPR-ready processesHuman support
Workflow · Lead follow-up
T
New lead via formTrigger
1
WhatsApp message within 60 secondsAction
2
Send booking linkAction
W
Wait 24 hoursCondition
3
No booking? Email follow-upIf / then

What is inside

Unlimited workflows, no integrations

Triggers from the system

New contact, form submitted, appointment booked, appointment missed, payment received, tag added, pipeline stage changed. Anything that happens in the system can trigger something.

Actions in every channel

Email, WhatsApp, SMS, internal notification, task, pipeline move, invoice, webhook. Over 40 actions that run without connecting external tools.

If / then and wait steps

Branches by reply, tag, field value or time. Wait until the appointment, until opened, until answered. Logic that reads like a sentence.

AI steps

Summarise text, draft a reply, detect intent, extract data from messages. AI as a building block in the workflow, billed via your credits.

Ready-made systems

From Growth you get complete workflow packs: lead follow-up, no-show recovery, review request, reactivation. Import, adapt, switch on.

Execution log

Every run is traceable: which contact, which step, when, with what result. If something does not run, you see where.

In detail

Three workflows that pay for themselves immediately

Follow-up within 60 seconds

The most valuable workflow is the simplest: every enquiry gets a personal message with a booking link within one minute. Whoever replies first wins most enquiries. The system always replies first.

Form triggerWhatsAppBooking linkCondition
Workflow · Lead follow-up
T
New lead via formTrigger
1
WhatsApp message within 60 secondsAction
2
Send booking linkAction
W
Wait 24 hoursCondition
3
No booking? Email follow-upIf / then
Workflow · Lead follow-up
T
Appointment bookedTrigger
1
Reminder 24 h beforeWhatsApp
2
Reminder 1 h beforeSMS
W
Status: no-show?Condition
3
Send new booking linkAction

No-show recovery

Reminder 24 hours before, reminder one hour before, and after a missed appointment an immediate new proposal. Appointments that come back into the calendar without anyone chasing.

Calendar triggerRemindersRebooking

Reviews on autopilot

After a completed job the system asks for a review, reminds once and says thank you. Google reviews that come on their own instead of being forgotten.

Pipeline triggerReview requestReminder
Workflow · Lead follow-up
T
Stage: completedTrigger
W
Wait 2 daysDelay
1
Review request via WhatsAppAction
W
No review after 5 days?Condition
2
One reminder via emailAction

Without Zapier

Why built-in automation wins

0

integrations that can break. Trigger and action run in the same system.

40+

actions out of the box. No cost per task, no zap limits.

1

log for everything. Every step visible, every error findable.

Basic workflows in Starter, unlimited workflows from Growth. Compare all plans in detail

FAQ

Common questions about automation

Do I need coding skills?

No. Workflows are built visually: pick a trigger, attach actions, set conditions. If you have ever set up an email rule, you will manage.

How is this different from Zapier or Make?

Zapier connects foreign tools with each other. FinSuites automates inside one system where the data already lives. No intermediate steps, no cost per task, no errors from format mismatches.

Can I still connect external tools?

Yes. Webhooks in both directions, native integrations for Stripe, Google, Meta, Zoom and others. Premium automations with external services are billed via your credits.

How many workflows can I build?

Starter: basic workflows. Growth and Scale: unlimited. The number of runs is not limited either.

Who builds my workflows?

You, with our templates, or we do in the setup call. For complex processes there is the Custom Setup where we build your entire system.

Ready?

Your first workflow is live in ten minutes.

Start for free and switch on the 60-second follow-up. Everything else builds on that.